Terms & Conditions
Welcome to Elixieria Gems. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully:
1. General Information
Elixieria Gems is an online jewellery brand offering artificial, fashion, and gemstone-inspired jewellery. All products are sold for personal use only unless stated otherwise.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Product Information
All products displayed on our website are artificial / fashion jewellery, unless explicitly mentioned otherwise.
Product images are for representation purposes only. Slight variations in colour, texture, or finish may occur due to lighting, photography, or screen settings.
Measurements provided are approximate.
3. Pricing & Payment
All prices are listed in INR (₹).
Prices are subject to change without prior notice.
Payments must be completed in full at the time of order placement.
We accept payments through secure online payment gateways available on our website.
4. Order Confirmation & Cancellation
Once an order is placed, you will receive an order confirmation.
Orders cannot be cancelled once they are processed or shipped.
Elixieria Gems reserves the right to cancel any order due to stock unavailability, pricing errors, or unforeseen circumstances. In such cases, a full refund will be issued.
5. Shipping & Delivery
We strive to dispatch orders within the promised timeframe mentioned on the website.
Delivery timelines may vary based on location and courier services.
Elixieria Gems is not responsible for delays caused by courier partners, natural events, or unforeseen situations.
6. Returns & Exchanges
Returns or exchanges are accepted, unless the product received is damaged or incorrect. Kindly refer to our return policy.
Any issues must be reported within 24 hours of delivery with clear images/videos for verification.
Once approved, replacement or store credit will be provided at our discretion.
7. Jewellery Care
Our jewellery should be kept away from water, perfume, sweat, and harsh chemicals.
Improper handling or storage may affect the product’s finish and durability.
Elixieria Gems is not responsible for damage caused due to improper care.
8. Intellectual Property
All content on this website, including images, logos, text, and designs, is the property of Elixieria Gems.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Elixieria Gems shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. We do not sell or misuse customer data.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
12. Contact Information
For any queries or concerns, please contact us at: