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RETURN POLICY- ELIXIERIA GEMS

  • Returning Period- Returns are accepted within 7 days of delivery.

  • Seal/Tag Safety- Returns are only accepted if the original white seal/tag is intact. If the seal/tag is removed, cut, or tampered with, the product will not be eligible for return.

  • Mandatory Unboxing Video- A clear unboxing video from start to finish is required for any damage or defect claim.

  • Custom or Personalized items cannot be returned.

  • Refunds are processed once the items passes our quality check.

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